Exceptional Transformation Project Manager / Business Analyst successful at directing change management initiatives requiring fast-paced execution. More than eight years in project management with proven success in the manufacturing and IT industries. Offers strong analytical, planning, and organizational skills to manage competing demands.
With top-notch implementation and project management abilities certified by PMP, PRINCE2, Lean Six Sigma Black Belt, ITIL, and Scrum Master, CSPO, and PROSCI Change Management. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in ERP planning and deployment.
Talented abilities in organizing workflows, solving complex problems, and making accurate decisions based on sound judgment and analytical strengths. Experienced with leading teams driving IT, manufacturing, and international trade projects. Seek to bring knowledge and abilities to a new position with a growing team.
PROJECT MANAGER | SCRUM MASTER
+1 647 704 4478
Toronto, ON, M9W 5K4
2020 - PRESENT
RADIANT ELEMENTS LIMITED
Managed, lead and inspired a team of managers, project managers, business analysts, software engineers, consultants and contractors. Grew the group to bid and collect contracts.. Developed the team into a very successful delivery organization and delivered two releases to production every month.
Collaborated with executive management and business units so the IT plans and priorities aligned to maximize business value and meet compliance requirements
Established a company-wide communications plan for full project and release transparency. Ran bi-weekly status meetings with Homesite executive management
Established PMO practices. Developed a project roadmap and established tools and processes for managing from concept to deployment. Implemented hybrid Agile/Waterfall development methodology
JUNE 2019 - FEB 2020
VOX ISM INC
Produced and redesigned PMO documentation, analyzing business requirements, including project charters (scope, risk, change management, communications, work breakdown structure, and schedule).
Headed two project teams specializing in Business Central and Finance activities delivering exceptional projects in both the teams of 5 consultants each.
Identified plans and resources required to meet project goals and client goals and objectives by setting realistic timelines and checkpoints.
Sales Process Improvement consulting. Assessment of CRM systems, addressing customization and collaboration capability.
Applied the consultative process, assessed sales processes in collaboration with information technology systems and recommend interventions to remove obstacles in revenue growth as a CRM functional consultant;
Transition Manager in the Migration of CRM systems, addressing design development, customization and collaboration capability; Consulted with sales and marketing executives and subject matter experts on appropriate marketing communications necessary to drive sales to cycle and close of business;
Developed process improvement plans aimed at the increased value by achieving excellent end-user experience, performance metrics and customer retention rates.
Designed process models to provide precise, understandable tools for presenting complex business processes to individuals with minimal knowledge on the topic.
Developed an actionable Organizational Change Management Strategy and targeted Change Management Plans to move the impacted audience through the Changes – Sponsorship Model, Communication plan, Coaching plan, Training plan and Risk/Resistance Management plans;
Conducted high-level functional area impact analysis, measuring process, tool and people impact as well as assessed employee adoption based on ADKAR and change models; Identified potential people-side risks and anticipated points of resistance developed risk management plan to mitigate risk, provided leadership training on how to manage resistance to change.
SEP 2016 - DEC 2018
UNIVERSITY OF NORTHAMPTON
Led engaging lectures with audience awareness in mind, allowing feedback to inform lecture facilitation.
Delivering modules such as European business Level 4, Information management Level 4, Asian Business Level 5, Project Management, Managerial Perspectives Level 6, Competitive Strategy & Innovation Level 7.
Delivered lectures at an appropriate pace and pronunciation for optimal audience comprehension by non-native English-speaking students.
Mentored undergraduate and graduate students in effective next-steps for education and career preparedness.
Assured appropriate learning delivery methods in alignment with project scope, time and resources (Instructor-led Live, Virtual or Self-Paced e-Learning instruction)
Completed a dissertation and was commended for a paper on change management and efficiency of the staff at the University of Northampton
University of Toronto - Rotman School of Management
Business Edge, we look for highly motivated, flexible, open-minded individuals who are ready to commit to a rigorous and challenging career advancement program. If you have at least one year of work experience in Canada, and are seeking a career that better fits your abilities and potential, consider this transformative program, offered by the Rotman School of Management at the University of Toronto.
MASTERS DEGREE MBA
Strategy and International Business
The University of Northampton, London, UK
Masters dissertation on Change management at the University.
The University of Northampton is a public university based in Northampton, Northamptonshire, England. As one of the few universities to be ranked Gold in the Teaching Excellence Framework (TEF), already leading the way in adding value to society, which we call social impact.
Strategy and Entrepreneurship
NMIMS is one of the top ranked university in India for bachelor's as well as Masters programs.
PROSCI Change Management
Project Management Professional from Project Management Institute the USA
Certified Scrum Master (CSM) Scrum Alliance
Certified Scrum Product Owner (CSPO) Scrum Alliance
Projects IN Controlled Environments PRINCE2 Practitioner Certification Accredited by AXELOS UK
Certified Lean Six Sigma Black Belt Professional via International Association for Six Sigma Certification (IASSC)
ITIL Foundation Certification Accredited by AXELOS UK
Microsoft Certified: Azure Administrator Associate Microsoft
AWS Certified Cloud Practitioner Amazon Web Services (AWS)
CBAP Practitioner Certified in Business Analysis GSDC
Building Effective Relationships
Project Planning and Develpment
Microsoft Word - Advanced
Lean Manufacturing and Design